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Once a report is purchased from Scalar Market Research, the customer is responsible for the usage and taxes related to the product. However, it is essential to understand that once purchased; the report cannot be returned. Hence, the users are advised to read all the terms and conditions carefully and understand the Scalar refund policy, before placing the final order.
Due to the security level and confidential nature of the data included in the Scalar market research reports, we do not grant cancellation or return of any report after it has been delivered. Considering the value and confidentiality of the data available in the reports, Scalar Market Research cannot grant refunds once the report has been dispatched.
However, Scalar Market Research will provide customization on all the reports to facilitate the customers to include the required segments and other research data suitable for their individual business requirements.
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