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Speech Analytics Market, by Type (Services, Solutions), Deployment Type (Cloud, On-Premises), Organization Size (Small Enterprise, Medium Enterprise, Large Enterprise), Industry Verticals (Government & Public Sector, BFSI, IT & Telecommunication, Healthcare, Entertainment & Media, Consumer Goods & Retail, Travel & Hospitality) - Global Revenue, Trends, Growth, Share, Size and Forecast to 2022

ICT192 November 2016 100+ FREE 10% CUSTOMIZATION

The objective of this report is to describe the market trends and revenue forecasts for the speech analytics market for the next five years. The report focuses on defining and describing the key influencing factors for the growth of the market. It also offers an in-depth analysis of the market size (revenue), market share, major market segments, different geographic regions, key market players, and premium industry trends.

The report tracks the major market events including product launches, technological developments, mergers & acquisitions, and the innovative business strategies opted by key market players. Along with strategically analyzing the key micro markets, the report also focuses on industry-specific drivers, restraints, opportunities and challenges in the speech analytics market. The scope of this report covers the speech analytics market by its major segments, which include the types, deployment types, organization size, industry verticals, and the major geographic regions.

KEY BENEFITS OF THE REPORT

  • Understanding of the strategies that are being adopted by the key players in this market to stay competitive
  • Granular analysis about the growth map of the market during the next five years
  • Comprehensive analysis of the key market players and their market share

KEY PREMIUM INDUSTRY INSIGHTS

  • The key factors driving the growth of the speech analytics market include the high risk and compliance management, the rise in demand for call centers, the growing importance of voice in the multichannel world.
  • Real-time speech analytics and cloud-based speech analytics are the key growth opportunity drivers for the global market.
  • However, the high initial cost is the factor that may hamper the speech analytics market growth in the coming years.
  • Moreover, the lack of awareness about this market is also one of the major challenges for the market.

RESEARCH METHODOLOGY

The research methodology for Scalar Market Research’s speech analytics market report utilizes a combination of top-down and bottom-up research formats. Our primary focus on continuous market tracking, rigorous fact-checking, data-triangulation, and multiple layers of quality control ensures high-quality data that can be leveraged for actionable research insights.

To know about the assumptions considered for the study, Download PDF Sample.

MARKET SEGMENTATION

This report analyzes the speech analytics market by the following segments:

  • Speech Analytics Market, by Type
    • Software
    • Solutions
  • Speech Analytics Market, by Deployment Type
    • Cloud
    • On-Premise
  • Speech Analytics Market, by Organization Size
    • Small Enterprise
    • Medium Enterprise
    • Large Enterprise
  • Speech Analytics Market, by Industry Verticals
    • Government & Public Sector
    •  BFSI
    • IT & Telecommunication
    • Healthcare, Entertainment &Media
    • Consumer Goods & Retail
    • Travel & Hospitality

KEY MARKET PLAYERS

Key players in the speech analytics market include:

  • Interactive Intelligence Group Inc.
  • Clarabridge
  • Callminer
  • Varient Systems, Inc.
  • Calabrio, Inc.
  • Nice Systems, Inc.
  • Avaya, Inc.
  • inContact, Inc.
  • Genesys
  • HP Development Company, L.P.

GEOGRAPHIC COVERAGE AND ANALYSIS

This granular market research report covers the following geographic regions in great detail:

  • NORTH AMERICA
    • U.S.
    • Rest of North America
  • EUROPE
    • France
    • Germany
    • U.K.
    • Rest of Europe
  • ASIA-PACIFIC
    • China
    • India
    • Japan
    • Rest of Asia-Pacific
  • MIDDLE EAST & AFRICA
    • GCC
    • North Africa
    • South Africa
    • Rest of Middle East & Africa
  • LATIN AMERICA
    • Brazil
    • Rest of Latin America

Speech Analytics Market

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  1. MARKET OVERVIEW
    1. Definitions
    2. Research Methodology
    3. Market Segmentation
  2. EXECUTIVE SUMMARY
  3. MARKET DYNAMICS
    1. Drivers
    2. Restraints
    3. Opportunities
    4. Premium Industry Trends
  4. INDUSTRY ANALYSIS
    1. Value Chain Analysis
    2. Technology Roadmap
    3. Ecosystem Analysis
      1. End-user Analysis
  5. SPEECH ANALYTICS MARKET, BY TYPE
    1. Segment Share
    2. Types
      1. Software
      2. Solutions
  6. SPEECH ANALYTICS MARKET, BY DEPLOYMENT TYPE
    1. Segment Share
    2. Deployment Types
      1. Cloud
      2. On-Premise
  7. SPEECH ANALYTICS MARKET, BY ORGANIZATION SIZE
    1. Segment Share
    2. Organization Sizes
      1. Small Enterprise
      2. Medium Enterprise
      3. Large Enterprise
  8. SPEECH ANALYTICS MARKET, BY INDUSTRY VERTICALS
    1. Segment Share
    2. Industry Verticals
      1. Government & Public Sector
      2.  BFSI
      3. IT & Telecommunication
      4. Healthcare, Entertainment &Media
      5. Consumer Goods & Retail
      6. Travel & Hospitality
  9. SPEECH ANALYTICS MARKET, BY GEOGRAPHY
    1. North America
      1. By Country
        1. U.S.
        2. Rest of North America
      2. By Type
      3. By Deployment Types
      4. By Organization Size
      5. By Industry Verticals
    2. Europe
      1. By Country
        1. France
        2. Germany
        3. U.K.
        4. Rest of Europe
      2. By Type
      3. By Deployment Types
      4. By Organization Size
      5. By Industry Verticals
    3. Asia-Pacific
      1. By Country
        1. China
        2. India
        3. Japan
        4. Rest of Asia-Pacific
      2. By Type
      3. By Deployment Types
      4. By Organization Size
      5. By Industry Verticals
    4. Middle East& Africa
      1. By Country
        1. GCC
        2. North Africa
        3. South Africa
        4. Rest of Middle East& Africa
      2. By Type
      3. By Deployment Types
      4. By Organization Size
      5. By Industry Verticals
    5. Latin America
      1. By Country
        1. Brazil
        2. Rest of Latin America
      2. By Type
      3. By Deployment Types
      4. By Organization Size
      5. By Industry Verticals
  10. COMPETITIVE LANDSCAPE
    1. Market Share Analysis
    2. Key Innovators
  11. KEY MARKET PLAYERS
    1. Interactive Intelligence Group Inc
      1. Overview
      2. Key Strategies
      3. Recent Developments
    2. Clarabridge
      1. Overview
      2. Key Strategies
      3. Recent Developments
    3. Callminer
      1. Overview
      2. Key Strategies
      3. Recent Developments
    4. Varient Systems, Inc.
      1. Overview
      2. Key Strategies
      3. Recent Developments
    5. Calabrio, Inc.
      1. Overview
      2. Key Strategies
      3. Recent Developments
    6. Nice Systems, Inc
      1. Overview
      2. Key Strategies
      3. Recent Developments
    7. Avaya, Inc.
      1. Overview
      2. Key Strategies
      3. Recent Developments
    8. inContact, Inc.
      1. Overview
      2. Key Strategies
      3. Recent Developments
    9. Genesys
      1. Overview
      2. Key Strategies
      3. Recent Developments
    10. HP Development Company, L.P
      1. Overview
      2. Key Strategies
      3. Recent Developments
  12. SCALAR 360 DEGREE MARKET PERSPECTIVE
  13. APPENDIX
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