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Cloud Field Service Management Market, by Type (Solution, Service), Organization Size (Large Enterprises, Small and Medium-sized Enterprises (SMEs), Deployment Model (Public Cloud, Private Cloud, Hybrid Cloud), Vertical (Manufacturing, Transportation and Logistics, Construction and Real Estate, Energy and Utilities, Healthcare and Life Sciences, Retail and Consumer Goods, BFSI, Telecommunications and ITES, Others (Government and Public Sector, and Hospitality and Entertainment) – Global Revenue, Trends, Growth, Share, Size and Forecast to 2022

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Cloud Field Service Management is a system developed for managing field operations through a mobile application or software. This software solution enables the companies to manage field resources such as vehicle location, field worker activity and ensure delivery of spare parts to the operational field. This solution assigns work according to the skills and geographical location of the field employee and checks inventory for the availability of spare parts. The process for this contains various modules such as administrator, initiator, qualifier, dispatcher and agent. Administrator module manages all data related to business operation. Initiator module enables the customer/agent to generate new work order and groups the tasks/work order. Qualifier module qualifies the work orders and creates work order tasks. Dispatcher modules schedule the tasks and assign tasks to suitable field employee. Agent module manages actual task time and performs the work on the site. This software could also be integrated with backend systems such as billing, accounting and HR systems.

The report tracks the major market events including product launches, technological developments, mergers & acquisitions, and the innovative business strategies opted by key market players. Along with strategically analyzing the key micro markets, the report also focuses on industry-specific drivers, restraints, opportunities and challenges in the cloud field service management market. The scope of this report covers the cloud field service management market by its major segments, which include the types, applications, and the major geographic regions.

KEY BENEFITS OF THE REPORT

  • In-depth analysis of the market ecosystem and its impact on the revenue growth
  • Understanding of the strategies that are being adopted by the key players in this market to stay competitive
  • Valuable insights into the key technological and market trends impacting this market

KEY PREMIUM INDUSTRY INSIGHTS

  • Expanding wireless communication network infrastructure, growing preference enterprise mobility solutions across various industries, and rising importance for transparency in field operations, are the key driving factors propel the growth of global cloud field service management market.
  • At the level of enterprise, growing focus on improvising the productivity of field service through automation of field service processes, escalating preference to discard paper-based processes and continuation on integrating customers, technicians and technology for increasing productivity in business processes are certain factors accelerating the growth of cloud field service management globally.
  • At SMEs level, mounting trend on operations of outsourcing field services and SaaS availability subscription on the basis of solutions for cloud field service management are few factors projected to boost the market growth of cloud field service management globally.

On the basis of geography, the cloud field service management market may be categorized into regions such as North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America cloud field service management market is expected to dominate the market, due increasing preference for enterprise mobility solutions and continuous focus to streamline field service operations. Asia Pacific region is considered to be fastest growing company in the global market for cloud field service management owing to growing urbanization as well as expanding operations that are contract based across several sectors.

RESEARCH METHODOLOGY

The research methodology for Scalar Market Research’s cloud field service management market report utilizes a combination of top-down and bottom-up research formats. Our primary focus on continuous market tracking, rigorous fact-checking, data-triangulation, and multiple layers of quality control ensures high-quality data that can be leveraged for actionable research insights.

To know about the assumptions considered for the study, Download PDF Sample.

MARKET SEGMENTATION

This report analyzes the cloud field service management market by the following segments:

  • Cloud Field Service Management Market, by Type
    • Solution
    • Service
  • Cloud Field Service Management Market, by Organization Size
    • Large Enterprises
    • Small and Medium-sized Enterprises (SMEs)
  • Cloud Field Service Management Market, by Deployment Model
    • Public Cloud
    • Private Cloud
    • Hybrid Cloud
  • Cloud Field Service Management Market, by Vertical
    • Manufacturing
    • Transportation and Logistics
    • Construction and Real Estate
    • Energy and Utilities
    • Healthcare and Life Sciences
    • Retail and Consumer Goods
    • BFSI
    • Telecommunications and ITES
    • Others (Government and Public Sector, and Hospitality and Entertainment)

KEY MARKET PLAYERS

Key players in the cloud field service management market include:

  • Industrial and Financial Systems AB
  • Servicenow, Inc.
  • Salesforce.Com, Inc.
  • SAP SE
  • Oracle Corporation
  • International Business Machines Corporation
  • Servicepower Technologies PLC
  • Clicksoftware Technologies Ltd.
  • Servicemax, Inc.
  • Acumatica, Inc.

GEOGRAPHIC COVERAGE AND ANALYSIS

This granular market research report covers the following geographic regions in great detail:

  • NORTH AMERICA
    • U.S.
    • Rest of North America
  • EUROPE
    • France
    • Germany
    • U.K.
    • Rest of Europe
  • ASIA-PACIFIC
    • China
    • India
    • Japan
    • Rest of Asia-Pacific
  • MIDDLE EAST & AFRICA
    • GCC
    • North Africa
    • South Africa
    • Rest of Middle East & Africa
  • LATIN AMERICA
    • Brazil
    • Rest of Latin America

TRENDING RELATED REPORT

Cloud Services Market, by Service Type (Software as a Service (SaaS), Cloud Advertising Service, Infrastructure as a Service (IaaS), Cloud Security Service, Platform as a Service (PaaS), Business Process as a Service (BaaS)), By Cloud Type (Public Cloud, Private Cloud, Hybrid Cloud, Community Cloud), By End-user (BFSI, Government Sector, Educational Institutes, Retail, Media and Entertainment, Healthcare, Manufacturing, IT and Telecom, Transportation) - Global Revenue, Trends, Growth, Share, Size and Forecast to 2022


  1. MARKET OVERVIEW
    1. Market Definitions
    2. Research Methodology
    3. Market Segmentation
  2. EXECUTIVE SUMMARY
  3. MARKET DYNAMICS
    1. Drivers
    2. Restraints
    3. Opportunities
    4. Premium Industry Trends
  4. INDUSTRY ANALYSIS
    1. Value Chain Analysis
  5. CLOUD FIELD SERVICE MANAGEMENT MARKET, BY TYPE
    1. Segment Share
    2. By Type
      1. Solution
      2. Service
  6. CLOUD FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE
    1. Segment Share
    2. By Organization Size
      1. Large Enterprises
      2. Small and Medium-sized Enterprises (SMEs)
  7. CLOUD FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODEL
    1. Segment share
    2. By Deployment Model
      1. Public Cloud
      2. Private Cloud
      3. Hybrid Cloud
  8. CLOUD FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL
    1. Segment Share
    2. By Vertical
      1. Manufacturing
      2. Transportation and Logistics
      3. Construction and Real Estate
      4. Energy and Utilities
      5. Healthcare and Life Sciences
      6. Retail and Consumer Goods
      7. BFSI
      8. Telecommunications and ITES
      9. Others (Government and Public Sector, and Hospitality and Entertainment)
  9. CLOUD FIELD SERVICE MANAGEMENT MARKET, BY GEOGRAPHY
    1. Segment Share
    2. North America
      1. By Regions
        1. U.S.
        2. Rest of North America
      2. By Type
      3. By Organization Size
      4. By Deployment Mode
      5. By Vertical
    3. Europe
      1. By Region
        1. France
        2. Germany
        3. U.K.
        4. Rest of Europe
      2. By Type
      3. By Organization Size
      4. By Deployment Mode
      5. By Vertical
    4. Asia-Pacific
      1. By Region
        1. China
        2. India
        3. Japan
        4. Rest of Asia-Pacific
      2. By Type
      3. By Organization Size
      4. By Deployment Mode
      5. By Vertical
    5. Middle East & Africa
      1. By Region
        1. GCC
        2. North Africa
        3. South Africa
        4. Rest of Middle East & Africa
      2. By Type
      3. By Organization Size
      4. By Deployment Mode
      5. By Vertical
    6. Latin America
      1. By Region
        1. Brazil
        2. Rest of Latin America
      2. By Type
      3. By Organization Size
      4. By Deployment Mode
      5. By Vertical
  10. COMPETITIVE LANDSCAPE
    1. Market Positioning of Key Players, 2016
  11. KEY MARKET PLAYERS
    1. Industrial and Financial Systems AB
      1. Overview
      2. Key Strategies
      3. Key Developments
    2. Servicenow, Inc.
      1. Overview
      2. Key Strategies
      3. Key Developments
    3. Salesforce.Com, Inc.
      1. Overview
      2. Key Strategies
      3. Key Developments
    4. SAP SE
      1. Overview
      2. Key Strategies
      3. Key Developments
    5. Oracle Corporation
      1. Overview
      2. Key Strategies
      3. Key Developments
    6. International Business Machines Corporation
      1. Overview
      2. Key Strategies
      3. Key Developments
    7. Servicepower Technologies PLC
      1. Overview
      2. Key Strategies
      3. Key Developments
    8. Clicksoftware Technologies Ltd.
      1. Overview
      2. Key Strategies
      3. Key Developments
    9. Servicemax, Inc.
      1. Overview
      2. Key Strategies
      3. Key Developments
    10. Acumatica, Inc.
      1. Overview
      2. Key Strategies
      3. Key Developments
  12. SCALAR 360 DEGREE MARKET PERSPECTIVE
  13. APPENDIX
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